Bytes Managed Solutions (Bytes MS) is part of Bytes Technology Group, a subsidiary of the Altron group of companies.
Bytes MS leverages on partnerships, thought leadership and capabilities to deliver world class integrated digital solutions through a strategic and focused approach enabling our customers to achieve their growth and success.
Our more than 1 400 employees operate out of more than 110 service points and 21 manned stocking locations throughout southern Africa.
More than 70% of our employees focus on the service elements of IT-related equipment, supporting more than one million devices under maintenance agreements. These include desktops, servers, printers, cheque processing systems, ATMs, cash recycling processes, kiosk solutions, merchant processing terminals, retail point of sale systems, professional services, hospitality solutions, communication systems for voice and data, cabling solutions and modular data centre solutions.
As an exclusive distributor for NCR products in South Africa, we’re changing how people everywhere bank, shop, eat, and travel. How? Simple. We run the everyday transactions that make people’s lives easier.
Bytes MS partners with Kaseya, offering enterprise-class IT systems management that ensures IT availability and automation to manage and maintain systems and devices.
With our partner CIMA, we specialise in front office cash handling in the banking sector and back office cash handling in the retail environment. Our cash processing solutions include authenticity and fitness recognition, cash counting, storing, securing and recycling, as well as cash in transit preparation.
Bytes MS supports a variety of brands including NCR, CIMA, Dell, HP, ACER and Cisco under various service level agreements.
Bytes MS is an ISO 9001:2008 and 27001:2006 certified organisation, and has a B-BBEE Level 4 rating. As a value added reseller, our customers can gain significant financial benefits of up to 100% from their IT spend.
We contribute financially and non-financially to the improvement of educational ICT infrastructure at learning institutions that serve disadvantaged communities. The Bytes Technology Group has been a major participant in the creation of 10 media centres at schools countrywide.
Additionally, we induct over 50 learners bi-annually into learnership programmes. The average post-learnership placement rate of students is 80%. We purposefully target previously disadvantaged, unemployed and unskilled individuals for programmes such as ATM remanufacture.