About Us

Value Proposition

Our Value Proposition, based on five basic principles, paves the way for improved availability, innovation and ultimately a better customer experience. These principles are:

1. Product Quality
   
   Our reputation is built on a steady track record for supplying technologically advanced, innovative, stable and reliable products.  We have been named the ATM vendor of choice for most South African Banks. Bytes Managed Solutions is the sole distributor for NCR in South Africa. NCR is at the center of the self-service revolution, strategically poised between consumers who demand fast, easy and convenient options, and businesses intent on increasing revenues, building customer loyalty, reaching the contemporary consumer, and lowering their cost of operations. NCR’s leadership in customer interactions is built on deep consumer and industry expertise. NCR is the only company focused beyond a niche self-service technology, geography or market. They offer a broader perspective that enables their customers not only to achieve their goals, but to transform their business models. NCR’s size, scale and stability instill confidence in the marketplace. It's from this unique position that NCR boldly invites businesses and consumers to "Experience a new world of interaction."
   
   
2. Service/Support Quality
   
   We are a leading service and  maintenance provider in South Africa and have the largest service footprint in SA with over 95 
   points of presence . Our unmatched local experience in large-scale rollouts as well as access to best practice, benchmarking and thought leadership from our chosen partners, sets us apart in this dynamic and competitive industry. We also offer our clients experienced Project Management professionals as well as proven and successful transitional engagement models.
   
   
3. Image Quality
   
   We are  a stable partner that is well positioned to deliver sustainable value though local and international experience and a successful record of accomplishment. We offer our clients and partners long term strategic relationships, in the quest to
   develop their business we add value by leveraging off our relationships with other companies within the Bytes Group and Altron.
   
   
4. Environment Quality
   
   We constantly assess the possible impact that our solutions may have on the environment. Creating products and delivering services that are not only beneficial to our customers but also the environment is of utmost importance to us. We therefore focus on developing and delivering environmentally friendly solutions.
   
   
5. Total Cost Ownership
   
   Our business is built around the success of our clients by providing them with an end-to-end technology solution that will enable them to engage in  high volume profitable business transactions. Bytes MS spends dedicated time on decreasing the total cost of ownership through: